My Sensofar

WEB + CLIENT PORTAL

My Sensofar

Customer portal for a DeepTech business that centralises customer support, documentation and access to customised technical resources.
Sector
DeepTech
Type
WEB + CLIENT PORTAL
Status
Active
Date
2022
Challenge (The problem we needed to solve)

Sensofar needed a private portal for leads, customers and distributors that would complement its digital ecosystem and facilitate access to resources, documentation and services related to its technological solutions. The challenge was to create a secure, international and scalable environment aligned with the needs of customers and partners.

The solution (What we delivered)

At K Factor Technologies, we developed My Sensofar, a customer portal designed to centralise access to private information, resources and features.

The solution included:

  • A private area for customers and registered users.
  • Access, profile and permissions management.
  • Centralised documentation, resources and services.
  • Semi-automated generation of sales opportunities and quotations.
  • Integration with the company’s various systems, including Zoho and Navision ERP.
  • Responsive design and an international user experience.
  • A scalable architecture integrated with Sensofar’s digital ecosystem.

The project was developed with a focus on security, usability and consistency with the company’s corporate platform.

Results (what we improved)
  • +600 new qualified leads per year.
  • +16K annual document downloads.
  • Improved digital service offered to clients.
  • Centralised access to resources and documentation.
  • Greater efficiency in the relationship with users and partners.
  • More organised and professional private experience.

Related projects

Other success cases